Frequently Asked Questions

Are The Hankie handkerchiefs made in the USA?

Yes, all The Hankie products are proudly made in the USA, ensuring premium craftsmanship, ethical production and superior quality standards.

Is it safe to buy handkerchiefs online from The Hankie?

Absolutely. Shopping at The Hankie is 100% secure. We use trusted payment gateways and carefully package every order for safe delivery.

What steps do I follow to place an order online?

Select your preferred product, click Add to Cart and proceed to checkout when ready. Enter your shipping and payment details to complete your purchase. The entire checkout process is secure and easy to follow.

What materials are used in The Hankie handkerchiefs?

The Hankie handkerchiefs are crafted from high-quality cotton and premium fabrics that are soft, durable, and gentle on the skin.

Can I use The Hankie handkerchiefs for special occasions?

Yes! Our handkerchiefs are perfect for weddings, gifts, anniversaries, Father’s Day, Mother’s Day & keepsakes, making them both practical and meaningful.

Do you offer personalized or gift-ready handkerchiefs?

Yes, The Hankie offers thoughtfully designed handkerchiefs that are ideal for gifting. Many of our products are keepsake-worthy and beautifully finished.

How do I take care of my handkerchiefs?

For best results, wash gently with mild detergent and air dry or tumble dry on low. Proper care helps maintain softness and longevity.

Why choose The Hankie over other handkerchief brands?

The Hankie stands out for its Made in USA promise, premium materials, elegant designs and attention to detail—a perfect blend of quality and tradition.

What payment methods does The Hankie accept?

We accept major credit and debit cards along with other trusted online payment options for your convenience. All payments must be completed before orders are processed and shipped.

Do you ship orders outside the United States?

The Hankie ships orders within the United States, with select international shipping options available. Shipping availability and details can be found on our shipping information page.

When can I expect my order to be delivered?

Orders are typically delivered within 11 to 14 business days. Delivery timelines may vary slightly depending on your location and order type, but we always aim to process and ship your order as efficiently as possible.

How can I check the status of my order?

Once your order has been shipped, you will receive tracking details via email. We work with trusted carriers such as DHL, FedEx, UPS and USPS allowing you to easily track your shipment and monitor its delivery progress.

What is your policy for returns or exchanges?

Since all our products are custom-made and personalized, they are non-returnable and non-exchangeable.

What should I do if my order arrives damaged or incorrect?

If your order arrives damaged or incorrect, please contact us with clear photo proof of the issue. Once verified, we will arrange a replacement for you as quickly as possible.

Are sale or customized items eligible for returns?

No, sale and customized items are not eligible for returns.

Do you ship orders internationally?

Yes, we offer worldwide shipping and deliver our products globally.

How often are out-of-stock products replenished?

Most of our products are regularly kept in stock. However, if an item becomes unavailable, it is typically restocked within 8 to 10 business days.

Do you provide special pricing for bulk or wholesale orders?

Yes, we offer special pricing for bulk and wholesale orders. Please contact us directly for more details and customized quotes.

Can I place a custom or special order?

Yes, we also accept custom and special orders. Please contact us with your requirements, and our team will be happy to assist you.